Father’s Letter to Macy’s CEO Leads to Diaper Changing Table in Men’s Room

A baby’s diaper was not the only thing changed after a father discovered there was no way to clean up his infant in the men’s room of a local department store.

The frustrated father went straight to the top, writing a letter to the CEO of Macy’s, and the plea prompted quick changes at one of the company’s suburban Washington, DC stores.

Anthony Dew had taken his four-month-old son shopping for Christmas gifts at the Macy’s store in Hyattsville, Maryland. When Jeremiah needed a fresh diaper, his dad went floor to floor and asked clerks for directions, but couldn’t access a changing table anywhere in the store.

Frustrated, Anthony walked out without buying anything and wrote a letter directly to Macy’s Chairman and CEO, Terry Lundgren.