"I will admit from the start that this is a contrarian view of a subject that I
love to hate: Feedback. People are often shocked that I would critique something
that they think must be good for them and certainly good for others, no matter
how much they dislike participating in it. After all, without feedback, how
would we know how others see us? How would we get better at what we do? My
answer to this is that there is a much more effective way for people to
accurately assess their work, improve their performance, and raise the level of
their contributions--with none of the downsides or negative side effects of
feedback."
Carol Sanford shares more in this excerpt from her book,"No More Feedback."
