Agent of Illumination

"Some years ago, I was stuck on a crosstown bus in New York City during rush hour. Traffic was barely moving. The bus was filled with cold, tired people who were deeply irritated with one another, with the world itself. Two men barked at each other about a shove that might or might not have been intentional. A pregnant woman got on, and nobody offered her a seat. Rage was in the air; no mercy would be found here." 

What happened next was both unexpected and utterly transformational. 

More in this inspiring piece by Elizabeth Gilbert.