Uncomfortable Place of Uncertainty
"We weren't trained to admit we don't know. Most of us were taught to
sound certain and confident, to state our opinion as if it were true. We
haven't been rewarded for being confused. Or for asking more questions
rather than giving quick answers. We've also spent many years listening
to others mainly to determine whether we agree with them or not. We
don't have time or interest to sit and listen to those who think
differently than we do." Margaret Wheatley shares more in this excerpt.