Helping Hospitals Discover the Person Within the Patient
"Bob Hall was recovering from yet another surgery when the volunteer
first walked into his hospital room. It was March 2014, and
unfortunately Hall had been in and out of the hospital quite a bit. It
had been a rocky recovery since his lung transplant, three months
earlier, at the William S. Middleton Memorial Veterans Hospital in
Madison, WI. But the volunteer wasn't there to check on his lungs or
breathing. Instead she asked Hall if we wanted to tell his life story."
This story from NPR shares more.