An emergency search for a room in a town where all hotels were full brought the author and his jet-lagged wife at midnight to a new Marriot-in-construction, as yet seemingly manned by only one or two staffers. A whole line of room-seekers vied for their attention with customers with unmade beds. In a tense, strained situation, the author begins to admire the young staffers doing their best, and a cosmic shift takes place. From being overworked staff dealing with irate customers, they become companions as they make the bed together. The ending may surprise you.